If you’re not 100% satisfied we’re happy to exchange or refund.
Just make sure you return your item in its original condition within 14 days of receipt. Please note that we do not refund delivery costs.
Note that all personalised products are unique and hand-made to order so cannot be refunded or exchanged.
TO RETURN ITEM(S) FOR EXCHANGE
1) Item(s) must be unworn, unmarked.
FUNKY FEET FASHIONS LTD.
Cefn Brithdir, Brithdir Lane
4) VERY IMPORTANT… ENCLOSE A STAMPED ADDRESS ENVELOPE WITH ENOUGH POSTAGE PAID TO COVER THE RETURN POSTAGE OF YOUR NEW EXCHANGED ITEM(S). PLEASE NOTE: We are unable to post out your new exchanged item(s) without a stamped addressed envelope.
5) Also enclose a note of what you would like in exchange.
6) We recommend you post your package to us using a signed-for delivery service with proof of postage as we cannot be held responsible for any goods lost in transit.
Any queries please contact customer services on +44 (0)7391 705552 or email us